Travel
Top stories summarized by our editors
5/25/2018

SmartBrief has updated its Privacy and Cookie Policy. Here are the key things for you to note: Our Privacy and Cookie Policy has been rewritten to make it easier to understand and to address new EU requirements. The policy outlines how we collect, use, share and protect your personal data. It also includes details on how you can make choices about your information and the measures we've put in place to keep your information secure. We encourage you to review our new policy at smartbrief.com/privacy.

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SmartBrief, EU
5/25/2018

United Airlines' board of directors has named Jane Garvey as its new chairman. Garvey is a former administrator of the Federal Aviation Administration.

5/25/2018

There has been a rise in travel agencies seeking to hire veterans and members of veteran families such as spouses to solve the industry's agent shortage problem, according to Travel Leaders Group's Ninan Chacko. Desirable qualities such as compassion, leadership and drive make veterans great candidates, Nexion President Jackie Friedman said.

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Travel Market Report
5/25/2018

Chattanooga, which is located at the base of the Appalachian Mountains in Tennessee, offers visitors a wide variety of outdoor adventures. Travelers can explore the underground Lookout Mountain Caverns during a lantern-lit Ruby Falls tour, zip line at 35 mph at ZIPStream Aerial Adventure and scale a 60-foot outdoor climbing wall at the Highpoint Climbing and Fitness Gym.

5/25/2018

Bad reviews can hurt a business, but an agent can't please everyone, Tammy Levent writes. To combat bad reviews, agents can follow the trend of reviewing the negative reviewer and can keep track of bad reviews while learning how to deal with different client personalities.

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TravelPulse
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Tammy Levent
5/25/2018

UPS has debuted a cloud-based tool designed to help medical device manufacturers track inventory and ensure on-time deliveries. Technology companies WebOps and Baxter Planning helped build the platform.

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DC Velocity online
5/25/2018

On Wednesday, United Airlines started service from New Jersey's Newark Liberty International Airport to Iceland's Keflavík International Airport. The airline also launched service between Washington, D.C., and Edinburgh, Scotland.

5/25/2018

FedEx names its planes after children of its employees, a tradition that started with Wendy, a plane named after the daughter of FedEx Chairman and CEO Fred Smith. A plane named Zachary, for the child of FedEx pilot Jim Baas, rolled off the Boeing assembly line in January.

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FedEx, Zachary, Fred Smith, Wendy, Boeing
5/24/2018

SeaWorld announced travel agents are eligible for a 30% commission on all Discovery Cove bookings completed this year. Discovery Cove is SeaWorld's upscale theme park in Orlando, Fla., and it features several unique activities such as swimming with dolphins and shark watching.

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Travel Weekly
5/24/2018

The high-end travel sector has had a very successful year so far, and suppliers in the cruise, hotel and air industries expect to see double-digit growth into 2019. Business is so strong there is a demand for more new agents to meet the needs of the upscale-cruise market.

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Travel Market Report