Hospitality
Top stories summarized by our editors
9/20/2018

Improving your awareness of who you are, how you behave and what you need helps with your career and has grounding in research, writes LaRae Quy. "Inaccurate self-assessment leads to sales targets that can't be met, deadlines that can't be carried out and performances that are promised but not delivered," she writes.

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SmartBrief/Leadership
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LaRae Quy
9/20/2018

Summer 2018 travel activity will be up by 6% in the US over 2017, according to Marcus & Millichap. Suburban markets and smaller cities are seeing an increase in demand.

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Marcus & Millichap
9/20/2018

At the Lido House hotel in Newport Beach, Calif., the Veuve Clicquot Polo Classic Experience offers a private shopping experience and spa treatments.

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Robb Report
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Lido House Hotel
9/19/2018

As proof that it's not kidding about wooing a younger clientele, The Colony hotel in Palm Beach, Fla., has employed a "manager of fun" since November. A complimentary bicycle fleet and a pink buggy to ferry families to the beach are among touches Rickey Kalinowski has added, along with his own jolly persona.

9/19/2018

Companies that rely too much on singular executives rather than collective leadership struggle to retain leaders and respond to competitive changes, according to a report by EY, DDI and The Conference Board that surveyed more than 25,000 people. Consider using team-based bonuses, hire and promote people known to collaborate and be able to explain the organization's purpose, write Richard Wellins and Evan Sinar of DDI.

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CNBC
9/19/2018

A decade after the Great Recession, hoteliers see an industry that has moved beyond recovery to growth mode. "Customers have more and more choice in their buying decisions, and providing a frictionless, personalized booking experience with seamless technology has been key to driving loyalty," said Patrick Fitzgibbon, a development executive with Hilton.

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Hotel News Now
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Patrick Fitzgibbon
9/19/2018

Valley Forge Casino Resort in King of Prussia became the first Pennsylvania property of Las Vegas-based Boyd Gaming Corp. this week as a $280.5 million cash purchase was finalized. The acquisition from Valley Forge Convention Center Partners LP expanded Boyd's casino property portfolio to 25 in eight states.

9/19/2018

Holiday Inn's chain of Burger Theory restaurants celebrated National Cheeseburger Day on Tuesday by giving away 10,000 of their Classic cheeseburgers and launching a new burger called the Cheese Louise, to be sold through Nov. 11. The 25 Burger Theory locations in the US, plus one in Canada, feature craft beers, free dining for kids and individualized operations.

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Holiday Inn
9/19/2018

Mandarin Oriental, Phuket, in Thailand will include a full-service spa when the hotel opens in 2022. The property also will include two outdoor pools and a fitness center.

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Spa Opportunities
9/19/2018

Spa Le La in Los Angeles caters to busy parents, offering child care during customers' visits. Options for guests include a 25-minute nap.

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HuffPost