Royal Caribbean Cruises has launched new features of its Espresso booking system. Among them are interactive deck plans for all types of reservations and notifications about how many additional bookings agents need to reach their next Tour Conductor credit.
Men who go to spas want to be entertained, experts note. Hotel spas that offer beer, more food options, sports on TV and more thermal options will do well.
Four Seasons is expanding hospitality options for guests with its private island venues in the Maldives and soon-to-open location in the Seychelles. The brand has also rolled out a private jet experience.
Starwood Hotels & Resorts' SPG Pro program will change to Marriott International's Fam-Tastic discount rates for agents' personal bookings beginning Jan 2, 2018. Fam-Tastic rates are discounted more than SPG Pro rates and there is no limit on the number of stays per year agents can enjoy, Marriott said.
Though luxury clients are choosing to travel to Caribbean spots not affected by hurricanes Maria and Irma, there are still vacation opportunities for them at hurricane-damaged destinations such as St. Barts. Agents can "educate their clients about where the luxury traveler can expect to have the experience they are looking for, but still do good for those islands hurt by the hurricanes by supporting them in getting back on their feet," Andrew Cohan of Horwath HTL said.
Consumers today want to immerse themselves in the culture of the destination they are visiting, Tammy Levent writes, and they can do this by taking local cooking classes or helping build homes for locals. Asking in-depth questions is the best way to learn the experiences clients are looking for when they travel.
Whether you are a novice or experienced agent, you can always better yourself, Lisa Iannucci advises. To take your game to the next level, agents suggest a variety of self-improvement steps, such as being organized, pleasant and reliable.
The number of hotel rooms in Hawaii grew 2% by the end of the third quarter over the same period in 2016, adding 1,100 rooms and taking the state's total to 54,300. Revenue per available room rose by 7%.
Brilliant Control, which uses real-time response technology, is launching in February and will allow guests to access a room's smart technology without an app or special hardware. It will also be easier and less expensive for hotels to install, says Aaron Emigh, CEO of Brilliant. "If you have a hotel with hundreds of rooms, it's more economical and an integrated part of the space," he says.
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