Be confident in yourself, connect with others, be clear about what needs to be done and find the courage to make decisions, writes Peter Bregman, CEO of Bregman Partners. "You need to speak persuasively -- in a way that's clear, direct and honest and that reflects your care -- while listening with openness, compassion and love," he writes.
Employees who take lunch breaks are more productive, engaged and satisfied at work, a survey says. "You need to model the behavior and not reward the person who never takes breaks," says Jennifer Deal from the Center for Creative Leadership.
Too many leaders rely on traditional presentation tactics and tools, such as PowerPoint decks, to communicate and their messages fall onto deaf ears, Tim Pollard writes. Pollard says speakers should understand the audience's brain and how it processes information then align their messages accordingly.
Wimbledon cleaning crews say they had insufficient breaks and were not paid enough to buy food while working 15-hour shifts at the tennis tournament. One staff member says some cleaners waited for chefs to throw food away to pick discards from the trash.
When networking, it's better to strive to appear "interested" than "interesting," Ivan Misner writes. Demonstrate interest through smiles and comments, avoid "power poses" and give people an arm's length of personal space.
Mike Picarella was only one victim of Eileen Hedges, a Wall Street executive who nurtured a toxic culture of bullying and sexual harassment that went unchecked for years, David Dayen writes. Dayen details Picarella's experience of reporting Hedges to HR, hiring a lawyer and enduring unexpected fallout that overlapped with federal accusations of money laundering, internal investigations and a shocking trial verdict.