Intention and objective are the keys to communication that influences people to action, said Gary Mills of Pinnacle Performance, during his session at SHRM 2018. Mills outlined the three-step formula for applying these concepts then offered several tools to help boost listener engagement, including pattern interrupts and connector statements.
Every time you lead a meeting, create an agenda with clear objectives and send it out to participants beforehand, Shawn Doyle writes. This ensures that people have an opportunity to prepare and lessens the likelihood that the meeting will go off track.
Hiring managers can assess growth potential in entry-level applicants by gauging their determination, passion for the position and self-awareness, write Yewande Ige and Will Philips. "New hires need to be open to constructive criticism, otherwise they risk curbing their own potential to grow and evolve," they note.
Taking "microbreaks" during the workday can improve your mood and indirectly boost productivity, according to a recent academic study. The research does not offer a recommendation for how long breaks should be, but emphasizes that they should be informal and taken at the employee's discretion.
Five Venmo users, including a cannabis seller and a pair of apparent lovers, are the subject of a recent research project aimed at highlighting data privacy issues. The project explores the lives of unsuspecting Venmo users through their public Venmo transactions.
Companies including Facebook, Twitter and American Express encourage new fathers to take parental leave by talking with them about the advantages and having managers set an example. American Express puts up posters in its offices to promote the paid benefit.
Rosa Lee, senior vice president of corporate HR at Bosch, trains company leaders to embrace employees' cultural backgrounds and helped establish the HRLab, which is focused on agile and Scrum-based planning. "Every person in the HRLab is there on a voluntary basis with intrinsic motivation, with the purpose of making Bosch HR solutions much more adaptable," Lee says.
Microsoft builds talent and prepares employees for leadership roles through its Talent Talks initiative, says Kathleen Hogan, chief HR officer. "It sounds obvious, but you can't just put somebody on the [succession] list without having talked to them first," she says.
Show employees how their work helps the business as a way to align their goals with the company's, writes Hawley Kane, HR executive for Saba Software. "Effective goal management isn't a once-a-year, tick-box exercise -- it is a fluid, ongoing, collaborative process," Kane writes.
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